Dear Customer, Most of our products come with some kind of repair warranty that extends for a designated amount of days. You may find information related to the warranty of your products under the product listing page on our website. Under this warranty the parts from the manufacturer are discounted, and the customer only pays the $30 Initial Service Fee for our factory-trained technician to repair the unit. Once the item is repaired it is sent back to your location; customers pay shipping fees to our location initially. If your item is not covered under the repair warranty you may inquire for a repair to the following email: support@theatlasstore.com A representative will take your repair inquiry and forward you an invoice for the appropriate amount along with instructions to send in your repair. Any inquiries for a repair can be sent to support@theatlasstore.com